By accessing or using the public site, you agree to these Terms. If you do not agree, do not use the site. These Terms do not replace a signed customer, partner, reseller, procurement, nondisclosure, or service agreement.
1. Website purpose
The public site provides general information about ComplAI, its platform, solution areas, partner ecosystem, commercial scoping process, company announcements, and ways to contact the team. It is not a customer product environment, assessment workspace, authorization system, secure file-transfer service, or emergency support channel.
2. Product and service engagements
Descriptions on this site are informational and subject to technical, security, commercial, and legal scoping. Final product functionality, deployment architecture, connector availability, model providers, data flows, service responsibilities, pricing, support, and contract terms are established only in the applicable written agreement.
A partner, channel, marketplace, or procurement reference does not by itself establish customer eligibility, contract availability, ordering terms, authorization, assessment status, or endorsement.
3. Permitted use
You may use the public site for lawful business evaluation, research, procurement, partnership, media, and communication purposes. You are responsible for complying with applicable law and for the accuracy and authority of information you choose to submit.
4. Prohibited use
You may not use the site in a way that harms ComplAI, other visitors, providers, customers, or systems.
- Attempt unauthorized access, probe non-public systems, bypass access controls, or interfere with site operation.
- Transmit malware, abusive traffic, fraudulent requests, unlawful content, or material that infringes another party’s rights.
- Misrepresent identity, authority, affiliation, certification, authorization, assessment status, or endorsement.
- Use automated collection in a manner that creates unreasonable load, defeats technical controls, or violates applicable law.
- Copy, modify, or reuse site content or marks beyond what law or express written permission allows.
5. Do not submit sensitive information
Do not submit CUI, credentials, secrets, customer data, system security plans, POA&Ms, assessment evidence, security findings, detailed system diagrams, or other regulated or sensitive records through public forms or ordinary email. Public channels are intended only for non-sensitive business context.
Submitting information through a public channel does not create a customer relationship, privileged relationship, confidentiality obligation beyond applicable law, or approved data-handling boundary. A separate written agreement or approved secure channel must be established when sensitive information is required for an engagement.
6. No professional decision or compliance guarantee
Site content is not legal advice, an assessment opinion, an authorization decision, a certification, or a guarantee of compliance. ComplAI supports assurance and compliance work, but customers, assessors, counsel, contracting parties, and designated authorities retain their respective responsibilities and decisions.
Framework names, illustrative records, diagrams, and product descriptions do not establish that a customer is compliant, certified, authorized, approved, endorsed, or ready for assessment. Results depend on the customer’s environment, implementation, evidence, people, decisions, and applicable requirements.
7. Intellectual property and marks
The site and its original content, design, software, text, graphics, and ComplAI marks are owned by ComplAI or used under permission and are protected by applicable intellectual-property laws. Third-party names and marks remain the property of their respective owners and are shown only for the stated context.
No license is granted except the limited right to access and use the public site under these Terms. You may link to public pages accurately and without implying affiliation, approval, or endorsement.
8. Third-party links and services
The site may link to partner announcements, procurement channels, source materials, or other third-party services. ComplAI does not control those services and is not responsible for their availability, content, privacy practices, security, or terms. A link does not create an endorsement unless ComplAI states that relationship explicitly and accurately.
9. Availability and changes
ComplAI may update, suspend, remove, or correct public-site content and functionality at any time. The company aims to keep material statements accurate but does not promise uninterrupted availability, error-free operation, or that every description remains current between reviews.
Unknown, reported, inferred, and verified facts should not be treated as equivalent. Contact ComplAI before relying on a public description for a procurement, architecture, regulatory, or contractual decision.
10. Disclaimers
To the fullest extent permitted by law, the public site is provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, noninfringement, accuracy, availability, or results. Nothing in these Terms excludes a warranty or obligation that applicable law does not allow ComplAI to exclude.
11. Limitation of liability
To the fullest extent permitted by law, ComplAI and its officers, employees, and providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunity arising from use of or inability to use the public site. Nothing in these Terms limits liability that applicable law does not allow to be limited.
A signed product, service, partner, procurement, or other written agreement may contain different warranties, liability terms, governing law, and dispute procedures that control that engagement.
12. Enforcement and termination
ComplAI may restrict or terminate access to the public site when reasonably necessary to protect the site, users, providers, rights, or legal obligations. Provisions that by their nature should survive termination—including ownership, disclaimers, and liability limitations—continue to apply.
13. Changes and contact
ComplAI may update these Terms as the public site or legal requirements change. The updated date at the top identifies the current version. Continued use after an update means the revised Terms apply from their effective date.
Questions about these Terms can be sent to cmmc@complai.us. Keep public-channel messages non-sensitive.